Refund policy

REFUND POLICY 

We are sure that you’ll fall in love with your Cult Candy Cosmetics product(s), but if you are unsatisfied with your purchase for any reason, please get in touch with us by email: info@cultcandycosmetics.com.

You have the option of returning goods purchased within 14 days without supplying a reason. Any contractual duties are thereby annulled. 
It is important that the items are returned in their original state, unused and in all their original packaging. The customer is liable for all return shipping costs.
 Until the wares are returned they are the customer’s responsibility. We bear no responsibility for returned goods that we receive by error. Please include your order number in the return. Unfortunately, we are unable to offer exchanges at this point in time. 

Please send all returns to 

Ogden Fulfilment
Cult Candy Cosmetics

Unit 2, Acre Park,
Dalton Lane, Keighley,
West Yorkshire, BD21 4JH

 

Items must be postmarked within FOURTEEN (14) DAYS of receipt for a full refund.

So that we can better help you, please include your order number when contacting us.

 

DAMAGED ITEMS

In the unlikely event that you should receive a damaged item, email us immediately on info@cultcandycosmetics.com  and we will guide you through the process.